Everyone who must know, knows — and only once.
Tocsio sits above the monitoring you already have. It takes events from your tools and devices, cuts the noise, reaches the right people on every channel, and keeps one incident status that engineers, support and management each read in their own terms.
- 1 284 events from Prometheus grouped into one incident
- Primary on call paged by push
- No answer — SMS and a voice call
- Acknowledged by the primary on call
- Support and management informed
The alert is not the problem. Everything after it is.
Alert fatigue
When most notifications are noise, people stop reacting — to the important ones too.
People not reached
The engineer on call is asleep, chat is down with everything else, and nobody knows who took the incident.
Status chaos
Support asks engineering, management asks support, and the customer hears last. Someone joining twenty minutes in has to start from zero.
From one event to everyone who must know
Events in
Zabbix, Prometheus, Grafana, cloud alerts, SCADA, MQTT devices, syslog, e-mail. Keep your monitoring; Tocsio listens to it.
Noise out
Deduplication, grouping and suppression turn ten thousand identical messages into one alert with a counter. A device that goes silent raises an alarm too.
The right people
Schedules and escalation reach whoever is on duty — push, SMS, voice, e-mail, Teams, Slack — and move on when nobody acknowledges.
Status for everyone
One incident, one timeline. Each audience gets the version it needs, and the audit trail writes itself.
What Tocsio does
Everyone who must know, knows — and only once
Related events become one incident. The responder acknowledges with one tap, escalation stops, and nobody is paged twice for the same problem.
- Primary on callpush · 0 min
- Secondary on callSMS · 5 min
- Shift leadvoice call · 10 min
- Vendor's remote servicee-mail and call · 20 min
One incident, many audiences
Engineers get the technical detail and the runbook. Support gets what to tell customers. Management gets the impact and an estimate. All from the same incident, updated once.
Pay for responders, not for readers
People who act on alerts are priced. People who only need to be informed — a support floor, a plant, a branch network — are not.
Built in Europe for regulated teams
EU data residency by design, an audit trail of who was told what and when, and the reporting clocks of DORA, NIS2 and GDPR in view from the first minute.
Industrial signals welcome
High-volume device events over MQTT, syslog, SNMP traps or OPC UA, through an edge gateway, with per-device limits and quarantine for noisy sources.
Delivery that does not depend on one channel
Push, SMS, voice, e-mail, Microsoft Teams and Slack, with fallback: when one channel fails, the next one carries the message.
Who it is for
Teams leaving Opsgenie
Opsgenie is switched off on 5 April 2027. Move schedules, escalations and integrations without starting over.
Plan the migration →Plants, energy and OT
Device floods, silent machines, remote engineers and shift handovers.
Industrial alerting →Banks and regulated entities
An audit trail, reporting clocks and EU residency for DORA and NIS2 workflows.
Regulated teams →Tell us about your last bad incident.
We are onboarding a small group of design partners: a 30-minute call, then a pilot shaped around your setup.